If you don't find the answer to your question, contact us.
Answer: Registering with Wilsonart makes your shopping experience with us easy, convenient and more secure. Registration is FREE and EASY.
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Here is a list of additional features available only to registered users:- Express Checkout- no need to enter billing and shipping information. We have it saved for you.
- Save Your Cart for Later- too busy to checkout now? We let you save your shopping basket for later when things settle down and you have the time to checkout.
- Edit Your Info- Access or modify your own personal information anytime.
- Detailed Order Info- complete details of your orders.
- Address Book- you can save time by saving your collegues', clients', friends' and family's addresses for fast and easy checkout.
- Wish List- if you are not sure of a particular item, you can save it for later. Or email to collegues, clients, friends and family.
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Answer: Lead time on all orders is 7 - 10 Business Days. Back to top
Answer: U.S. Postal Services is free to all customers within the United States and Canada.
Answer: Wilsonart will ship your order via the U.S. Postal Services for free to all customers within the United States and Canada. Back to top
Answer: Yes, for businesses only, Wilsonart can expedite your order, please call 800-433-3222. Back to top
Answer: You will receive an e-mail confirmation to the e-mail address you registered with. Back to top
Answer: The e-mail we sent may have been caught up in your spam filter. To help ensure delivery of correspondences from Wilsonart (including order confirmations) to your e-mail inbox, please add smartline@wilsonart.com to your address book / whitelist. You can also view/print a copy of your order confirmation at anytime from the Customer Service link at the top of every page. Back to top
Answer: At the time the order ships. Back to top
Answer: You can click on Contact Us and email Wilsonart your request, Be sure to include your phone number with area code, name, business name and physical address. Or you can call us at 1-800-433-3222. Back to top
Answer: Not all patterns are available in all finishes. Please contact a Wilsonart Customer Care Representative to assist you with this process. Back to top
Answer: You can use the side navigation and select a specific pattern number or pattern name. Or you can search this site by using the "Find It Now" at the top of every page on the is site. Back to top
Answer: The e-mail we sent may have been caught up in your spam filter. To help ensure delivery of correspondences from Wilsonart (including order confirmations) to your e-mail inbox, please add smartline@wilsonart.com to your address book / whitelist. If you do not find the e-mail in your filter, you can request another temporary password. Back to top
Answer: No. At this time, Wilsonart does not ship sample orders internationally. You may, however, purchase from an international address and ship to a U.S. destination. Back to top
Answer: Contact our Customer Service department toll-free at 1-800-433-3222 or send an email to smartline@wilsonart.com. A Wilsonart Customer Service representative will be happy to assist you. Back to top
Answer: Contact our Customer Service toll-free at 1-800-433-3222 as soon as possible after placing your order. Please note that your order is processed as quickly as possible to ensure prompt delivery. Once the order is processed, it may be difficult to stop the shipment. Back to top
Answer: Contact our Customer Service toll-free at 1-800-433-3222 as soon as possible after placing your order. Please note that your order is processed as quickly as possible to ensure prompt delivery. Once the order is processed, it may be difficult to stop the shipment. Back to top
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